Policies Continued:


911 Escalation Process

If a family is later than original end time and does not communicate with their sitter, The Nanny Loft will follow this escalation process. If information is missing from your Pair Up account, the following step's will be taken: 

  • 30 minutes past end time - text/call both parents

  • 60 minutes past end time - text/call emergency contact

  • 90 minutes past end time - notify local authorities

If no emergency contact is listed, police are notified after parents are 60 minutes late without notification.*